Method / evidence

A review workflow built around the records.

FeeFoundry organizes available delivery-platform and order records into a merchant review queue. It does not promise a platform outcome.

Audit output

Coverage

Records and locations included in the agreed review

Exception queue

Items organized for merchant review

Evidence status

Available support and records still needed

Next action

The recommended merchant decision point

Requested records

Start with the records already available to your team.

Requested at intake

Last month’s delivery-platform fee exports or payout statements for the locations and platforms you want reviewed.

Helpful when available

Matching order records or POS data that help connect a fee line to an order, cancellation, refund, or promotion record.

Not requested

FeeFoundry does not request delivery-platform usernames or passwords through the audit intake form.

Review workflow

How a record becomes a review item.

  1. 01

    Scope

    We confirm the locations, platforms, period, and records available for review before work begins.

  2. 02

    Reconcile

    We compare available fee-export detail with matching order or POS records when they are provided.

  3. 03

    Classify

    Rules-based exception screening organizes potential mismatches for human review and identifies evidence gaps.

  4. 04

    Decide

    Your team receives a recommended next action; no dispute action moves ahead without merchant approval.

Evidence status

The review labels show what the records can support.

Evidence status helps your team understand what is ready for review, what is incomplete, and what is outside scope. It is not a finding by a delivery platform.

Ready for merchant review
Available records support a merchant decision about whether to investigate or proceed.
Documentation needed
A required reference, order record, or policy detail is not available in the review set.
Monitor
The item is not ready for action but may need attention if additional records become available.
Exclude
Available records do not support further review within the agreed audit scope.

Sample audit output — illustrative format only

A review queue designed for an informed merchant decision.

This fictional example shows the format of a review summary. It is not a customer result, a platform determination, a recovery estimate, or a guarantee of any outcome.

FeeFoundry / Fee review summary

Prepared for: Sample Multi-Unit Restaurant Group

Illustrative format only

Coverage

Illustrative platform and order records

Review status

Illustrative completed review

Evidence gaps

Example missing record or reference

Next action

Merchant decision point

Items organized for merchant review — not determinations of error

Review IDCategoryExample signalEvidence statusSuggested next action
SAMPLE-ALPHADuplicate commission reviewTwo illustrative commission lines appear linked to one example order reference.Needs source confirmationCompare export lines and available order detail.
SAMPLE-BRAVOPromotion-fee reviewAn illustrative promotion charge appears outside the stated campaign window.Documentation neededConfirm campaign terms and merchant records.
SAMPLE-CHARLIECanceled-order charge reviewAn illustrative charge appears alongside an example canceled-order record.Ready for merchant reviewValidate the cancellation record before any dispute request.

This fictional sample is for format illustration only. Any actual review depends on available records, agreed scope, and the merchant’s decision about the next step.

Boundaries and approvals

Clear review boundaries before any next step.

  • Findings are review candidates based on available records, not guaranteed recoveries or platform determinations.
  • FeeFoundry does not request delivery-platform credentials through the audit intake form.
  • The review is not legal, tax, accounting, compliance, or platform-policy advice.
  • A merchant approves any dispute action; the free audit does not authorize a submission.

Questions about handling your data?

Contact us before submitting records.

Email FeeFoundry

Ready to scope the records for review?

Start the intake and FeeFoundry will confirm what is useful before any review begins.

Scope your free audit
    How FeeFoundry Reviews Delivery-Platform Fees | Methodology